6/2016- 9/2017- PCCW- Senior CSR (Hotline handling)
6/2015- 6/2016- Labworks Internation Design Ltd- Account Manager (dealing with external companies)
11/2013- 6/2015- Dah Sing Bank Ltd - Senior Customer Service Representative (Handling personal loan and complaints
I have achieved Certificate in Tourism Business and am quailifed of being a Safety Ambassador from the Occupational Safety and Health Council.
I have also had the experience in handling hotline enquires and complaints at PCCW.
Also, I have had the experience in working as Senior Customer Service in which I dealt with perosnal loan